Complaints & Employee Recognition

The Imperial County Sheriff’s Office is committed to providing professional, courteous, and effective service to every member of our community. Your feedback — whether a concern or a recognition of exceptional service — helps us maintain the highest standards of professionalism and accountability.

Filing a Complaint

If you have a concern about the conduct of a Sheriff’s Office employee, we encourage you to submit a formal complaint. Every complaint is reviewed thoroughly and handled in accordance with our written complaint procedure.

Complaint Forms

• Complaint Form (English)
  Download the form (PDF) →
• Formulario de Queja (Español)
  Descargar el formulario (PDF) →
• Complaint Procedure
  Read the procedure (PDF) →

Employee Recognition

Have you received exceptional service from a Sheriff’s Office employee? We’d love to hear about it. Positive feedback is shared with the employee and their supervisor, and it plays an important role in our internal recognition programs.

Employee Recognition Form

• Employee Recognition Form
  Download the form (PDF) →

How to Submit

Completed forms may be submitted in person, by mail, or by email:

Address:
Imperial County Sheriff’s Office
328 Applestill Road
El Centro, CA 92243

Mailing Address:
P.O. Box 1040
El Centro, CA 92244

Phone: (442) 265-2000

For urgent matters or emergencies, please dial 9-1-1 or the non-emergency dispatch line at (442) 265-2021.